I am interested in having a backpack manufactured. Can I customize the design and have my logo printed on it?
Yes, definitely. We mainly manufacture according to our customers’ specific instructions and designs. You can basically define everything including bag shape, size, color, materials, features and logo etc., and we can manufacture your backpack based on your fully customised instructions.
Can I get a sample before placing the order?
Yes, we can send a sample for you to inspect. In fact, we always suggest making a sample for approval before moving forward with production. We think this is a good way to ensure everybody is on the same page, and we trust it will also avoid misunderstanding.
What is your sample pricing?
We charge 2 times of the FOB price for sampling. Customers will also bear the shipping cost for sending the samples.
What are the steps from development to order?
First, we need to receive your bag design and instructions. If possible, detailed artwork is preferred because we can then fully understand what you are looking for. You can also consider sending us a physical sample for our reference, if it is available. We can return it back to you after use.
We will then review your instructions and comment back. We will try to provide a rough quotation at this stage. If you feel that the rough price is within acceptable range, we can proceed with the sampling stage.
Upon completion, we will send the proto sample to you and provide a quotation. If there is any comment, or if there are any adjustment needs to be made, we can continue to work together until we are ready for order placement.
Can you make my samples?
Yes, We make samples where the factory will also get the production order subject to quality and price.
Do you have a factory in USA?
We do not have a factory in USA. We simply choose the best factories to work on your product. We know of some good factories in the USA but almost any kind of more complex product has to be made off shore.
I am in XYZ Country – how do we work with a designer in the USA?
We are very experienced at working with international clients – it’s normal. We communicate by WhatsApp and any other method you like.